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Step 01 / Scan

A ranked map of where demand is escaping.

A founder-led diagnostic for live websites, products, funnels, service journeys, launches, and follow-up systems. You get the leak matrix, evidence notes, and first sprint brief whether or not Encanta implements anything afterwards.

5-7 business days / You keep the plan either way / Sprint optional

Sample structure

The deliverable starts with a ranked leak map

Leak

Activation or conversion drop

Where attention stops becoming signup, demo, revenue, retention, or trusted signal.

Evidence

Journey notes and source data

Observed friction, analytics gaps, proof gaps, and handoff failures tied to the revenue route.

Top fix

Ranked by impact x effort

The first sprint candidate, owner, dependency, and measurement signal.

Risk reversal

  • You keep the ranked plan either way.
  • Sprint work is optional and evidence-gated.
  • The output is a decision pack, not a sales call.

Review field

Live journey evidence

Website, product, analytics, CRM, proof, and follow-up routes.

Output

Leak matrix + sprint brief

Prioritised by impact, effort, dependency, owner, and metric.

Commitment

Diagnostic first

Implementation is recommended only if the evidence supports it.

Choose the lens

One diagnostic structure, five buyer routes.

The output stays consistent. The language changes so the diagnostic starts from the real journey: launch, activation, enquiry, booking, reviews, follow-up, or reporting.

Not sure yet route

Growth Leak Diagnostic

The full route from demand to revenue, retention, and reporting.

Request diagnostic

Evidence used

Pages, product path, analytics, CRM or enquiry handoff, proof, and follow-up.

Sample finding

The main leak is not agreed, so the first job is to rank the route, not sell a build.

First sprint candidate

First sprint candidate only appears when the evidence points to one fix worth shipping.

Output

Walkthrough, leak matrix, annotated finding, priority map, sprint brief, and metric plan.

What You Get

A decision pack your team can use, not an audit folder.

The diagnostic is built around six artifacts. Each one answers a practical decision: what happened, why it matters, what to fix first, who should own it, and how to know whether the fix worked.

Composite example: A business had enough traffic, but the mobile enquiry route, proof hierarchy, and follow-up process were losing high-intent leads.
See Sample DiagnosticInspect the friction matrix, annotated finding, and sprint brief.
01

Walkthrough

What the diagnostic means and which decision it supports.

02

Leak matrix

The ranked view of issues by impact, effort, and dependency.

03

Annotated finding

The evidence behind the highest-priority bottleneck.

04

Priority map

What to do now, later, internally, or not at all.

05

Sprint brief

Scope, owner, timeline, and success metric for the first fix.

06

Metric plan

Events or reports needed to know whether the fix worked.

How the scan runs

One founder-led week, kickoff to ranked plan

Founder-led throughout, with specialist review where the scope needs technical, analytics, or UX input. Success looks like a clear top 5 fixes your team can execute with or without us.

  1. Day 1

    Kickoff + access

    Goals agreed, access connected. We start reviewing acquisition, product flows, and analytics as real users.

  2. Day 2-4

    Scan + friction log

    Every drop-off, copy gap, and channel mismatch captured. Interim findings shared on day 3 so nothing is a surprise.

  3. Day 5-7

    Ranked plan + walkthrough

    Leak matrix, 30-day plan, and a recorded walkthrough of the fixes ranked by impact vs effort.

Investment

Two scopes, one format

Focused Diagnostic

From £1,000

Core review of one likely leak: search visibility, enquiry flow, review engine, CRM follow-up, or reporting. Includes walkthrough and ranked fixes.

Full Diagnostic

Recommended

From £4,000

Full revenue-route review across acquisition, conversion, follow-up, retention, and tracking. Complete ranked roadmap.

Pricing rationale

Pricing reflects senior analysis, source-level review, and a plan your team can ship, not a templated report or automated scorecard.

5-7 business days

Optional add-ons

  • Live team playback + Q&AFrom £500
  • Instrumentation fixes (GA/Segment)From £750
  • Design mockups for top 3 fixesFrom £1,200

What you leave with

A decision pack, not an audit folder

The output is designed to help a founder, product lead, or growth team decide what to ship next without another strategy workshop.

Top 5 leaks

The highest-friction points ranked by commercial impact.

Ranked matrix

Impact, effort, confidence, stage, and dependency in one view.

Owners

Who should act: founder, product, marketing, engineering, sales, or ops.

30-day plan

A short sequence of fixes your team can ship with or without Encanta.

Sprint brief

A scoped recommendation for the highest-leverage implementation sprint.

Measurement plan

The metric, event, or qualitative signal that proves whether the fix worked.

Who this is for

  • Web3, SaaS, and complex product teams with unexplained launch, conversion, activation, retention, or reporting leaks
  • B2B and specialist businesses where the website, product, or funnel undersells the real value
  • Established service businesses losing enquiries to better online systems
  • Founders who want to know what is broken before committing to implementation

Who this is not for

  • Businesses with no live website, profile, or customer journey to review
  • Anyone looking for a generic report without a specific growth goal
  • Teams not ready to act on findings within 30 days

What we need from you

  • Website, product, app, or profile access to inspect
  • Analytics, CRM, or funnel visibility where available
  • One current business goal or constraint to orient the scan
  • A stakeholder who can answer context questions during the week

Not included

  • Full redesign or engineering rebuild
  • Paid-media management or campaign operation
  • Legal, compliance, medical, financial, or investment advice
  • Ongoing implementation unless a sprint is scoped separately

Roles and owner

Founder-led throughout. Senior specialist review (UX, analytics) is pulled in only where the scope needs it - no juniors, no hand-offs.

Success criteria

Top 5 fixes with quantified upside and clear ownership for each action.

Timeline

5-7 business days from kickoff to delivery, with mid-point check-ins if blockers appear.

Frequently Asked Questions

We review the revenue route around your product or business: acquisition quality, signup or demo flow, onboarding, activation, retention signals, proof, lifecycle follow-up, CRM handoff, and analytics instrumentation. For service businesses, we also review search visibility, enquiry or booking flow, reviews, and local proof.

Next step

Need a ranked plan before you commit to execution?

Get a founder-led diagnostic that shows what is broken, what to fix first, and what the next sprint should cover.